Last Revised: April 29, 2024
Motto solves the hard problems sports content right holders face when delivering video and live streaming content to their audience. This Privacy Policy (“Policy”) explains how we collect, use, and disclose information that identifies you (“personal data”) and the choices you have around those activities. In this Policy, Motto, “we”, or “us” refers to Motto Netherlands BV.
This Policy pertains to our online offerings accessible via mottostreaming.com or any other platform or application where this Policy is viewable (collectively, the “Platform”). The Platform, as well as the utilities, software development kits, and application programming interfaces provided by Motto, collectively constitute our “Service.” By utilizing or accessing our Service, you indicate your understanding and acceptance of our procedures regarding the collection, storage, utilization, and disclosure of personal information outlined in this Policy. If you disagree with this Privacy Policy, refrain from accessing or using the Platform, Service, or any other component of our operations. When a user employs the Service, Motto may also gather or receive (a) videos and other content belonging to the user or their stakeholders, (b) analytical data concerning the user’s stakeholders and their engagement with content, and (c) any additional data submitted by the user (together referred to as “User Data”). As this User Data is owned and managed exclusively by the user, it is subject solely to the user’s own privacy policy and not governed by Motto's Policy. For further insight into Motto's role as a processor of User Data, please refer to our Data Processing Addendum.
In General: We gather personal data from individuals visiting our Site and users engaging with our Service. Upon registration or account creation on the Site, we request essential information such as your email address, name, company name, job title, phone number, and region. Additionally, we may collect payment, billing, or credit card details. The Site may feature forums or other services enabling you to post comments or respond to queries. Should you utilize these forums or services, we will collect the information you provide.
Employment of Cookies and Other Technologies: We automatically collect data about you and any device or computer used to access the Site. Among the information collected and methods employed:
Data obtained by third parties: When utilizing or visiting the Service, external parties may access information about you, your computer, or device. These external parties may encompass:
We may engage service providers to assist us with the Service or any other lawful activities outlined in this Policy. This entails that service providers may gather, process, and store any information collected under this Policy, and data collected in relation to the Service may be directly obtained by our service providers. For instance, we might enlist payment services to aid in the collection and processing of payment information.
Tracking by External Parties: We may authorize third-party services to gather data about you, your computer, or device during your Site visits. This data collection may occur automatically, facilitated by cookies, social media plugins, and similar technologies. The methods and types of information gathered may align with those described in the "Employment of cookies and additional technologies" section above. These external parties might track your Service usage patterns over time and merge this data with other information they possess or acquire about you, such as your interactions with other websites and services. Such third-party services may utilize this data for our or their own purposes, including commercial endeavors like customizing advertisements for you on the Site or elsewhere, such as on third-party websites and services. Examples of such third-party services include, but are not limited to:
We gather, utilize, process, merge, retain, and store personal data acquired or received for various purposes, including but not limited to:
| Category of Data | Purpose for Processing | Legal Basis |
|---|---|---|
| Contact Information: This includes personal details such as your name, email address, company/job information, phone number, and geographic region. |
| Legitimate Interests: We may process your data based on our legitimate interests, which include managing our business and enhancing our Service, unless your consent is necessary (e.g., for direct marketing purposes). |
| To provide you with the Service | Performance of contract | |
| Account information: This includes your username, password, authentication method, account settings, and account usage data. |
| Performance of contract |
| Legitimate interests (providing and improving our Service) | |
| Payment information: This includes your card details and billing address. |
| Performance of contract |
| Legitimate interests (managing our business) | |
| Compliance with legal obligations | |
| Browser and device information: This includes IP address, browser type, unique device identifiers, number of clicks, and how you interact with the Service |
| Legitimate interests (providing and improving our Service, managing our business), unless your consent is required (e.g. certain cookie processing) |
| Compliance with legal obligations | |
Contact support information: This includes any personal data you provide to us via our support and feedback features. |
| Legitimate interests (managing our business) |
We may also need to use the above categories of personal data for the purposes of:
| Legitimate interests (managing our business) | |
We additionally transfer, disclose, provide access to, make available, and furnish personal data to third parties, including:
Promotional Emails: Should you prefer not to receive promotional emails, kindly utilize the "unsubscribe" button provided in promotional email communications. Please note that opting out of promotional emails does not extend to non-promotional messages pertaining to your account or the Service, such as feature updates, or technical and security notifications.
Online Advertising: We gather and may authorize third parties to collect information from our Site through cookies and similar technologies, including for our own and third-party online advertising objectives. You may have the option to "opt out" of some of this data collection by actively managing your browser or mobile device settings, although we cannot guarantee the effectiveness of such settings. For guidance on managing cookies or other tracking technologies, please consult your browser's or mobile device's technical resources. To learn more about cookies, you may visit https://www.consumer.ftc.gov/articles/0042-cookies-leaving-trail-web and/or the Digital Advertising Alliance's Consumer Choice Opt-Out pages at http://www.aboutads.info/choices and http://www.aboutads.info/choices-mobile (for mobile devices). Apple iOS, Android OS, and Microsoft Windows each provide instructions on controlling in-app tailored advertising. For other devices and operating systems, please review your privacy settings on the respective platform. For further details on third-party tracking and available choices, refer to the "information collected by third parties" section above.
Users who are California residents possess certain rights under the California Consumer Privacy Act ("CCPA"). In this section, "Personal Information" holds the meaning ascribed in the CCPA. If you qualify as a California user, the following rights are included:
To delve deeper into the Personal Information we gather and our collection methods, refer to the “Scope” and “Data We Collect” sections of this policy.
To gain insight into the business and commercial purposes behind the collection of your Personal Information and the categories of service providers with access to it, explore the “How We Use Data” and “How We Share Data” sections of this policy.
As a California resident, you're entitled to Shine the Light law privileges, granting you access to details about the Personal Information we share with third parties for their direct marketing purposes. Should you wish to request this information, reach out to us using the details provided in the “Contact Us” section, using “California Shine the Light Request” in the subject line and including your mailing address, state of residence, and email address for a prompt response.
Motto is dedicated to processing the personal data of users located in the European Economic Area ("EEA"), Switzerland, and the United Kingdom ("UK") in compliance with relevant data protection regulations, including the EU General Data Protection Regulation 2016/679 (GDPR), the UK GDPR, the Swiss Federal Act on Data Protection, the Electronic Communications Directive 2002/58/EC, and any applicable national implementing laws, as revised or amended periodically. This section aims to inform you about how we, as the data controller, handle your personal data.
Personal data is defined as any information relating to an identifiable individual, either directly from that data or indirectly in conjunction with other information. We will securely hold, process, and may disclose the personal data provided by you for the purposes and legal basis outlined in the "How We Use Data" section above. Failure to provide us with your personal data may result in limited access to certain aspects of our Service. We will notify you when requesting information that is either a statutory or contractual requirement or necessary to comply with our legal obligations. While we do not intend to process any special categories of personal data concerning you in connection with the Service, we will update this Policy if this stance changes. Furthermore, we do not anticipate making decisions about you solely through automated means, without human intervention in the decision-making process; however, we will update this Policy if this stance changes. If we require using your personal data for purposes unrelated to those outlined above, we will notify you in advance by updating this Policy and provide an explanation of the legal basis permitting us to do so.
Personal data is processed outside of the EEA, Switzerland, and the UK by Motto, our affiliated companies, and our service providers. This processing is conducted to facilitate various activities such as transaction processing, payment facilitation, Service provision, and support services.
If you are situated in the EEA, Switzerland, or the UK, you have the right to request access to, rectification, or erasure of your personal data, or restriction of processing, as well as the right to object to processing of your personal data, and the right to data portability. Here's a summary of these rights:
In the event that we request (and receive) your consent to process your personal data for a specific purpose, you have the right to withdraw your consent at any time. Your withdrawal of consent will not affect the lawfulness of our processing based on consent before its withdrawal. If you wish to exercise this (or any other right), please see the Contact Us section below.
We will respond to your requests within one month. This period may be extended by two further months where necessary based on the complexity and number of requests. We will notify you of any such extension within one month of receiving your request. We may request proof of identification to verify your request. We reserve the right to refuse your request where there is a legal basis to do so, or if it is manifestly unfounded or excessive, or to the extent necessary for important objectives of public interest. Please note that the above rights are not absolute and may be subject to statutory exemptions and/or limitations.
You also have the right to lodge a complaint with the relevant data protection supervisory authority/authorities, including the Data Protection Commission and the ICO.
This section is relevant to users located outside of California, the EEA, Switzerland, and the UK. You retain the right to request access to your personal data and may have additional rights as per the applicable laws in your jurisdiction.
If you have registered for an account with the Service, we may offer you the option to access, review, and modify certain personal data by logging into the Service and navigating to your profile page, where relevant features are available.
However, not all personal data may be accessible or modifiable in a user-friendly format. If you wish to request access to, or correction or deletion of personal data, please reach out to us at [email protected]. Upon receiving your request, we will evaluate it and may request additional information for identification purposes. We reserve the right to decline a request if we believe the alteration would breach any legal requirement, result in inaccurate information, or if there exists another lawful basis for processing the data.
In order to deliver the Service to you, it is necessary for us to transfer your data to the U.S. and process it there. By using the Service outside of the U.S., EEA, Switzerland, or UK, you consent to the transfer, storage, and processing of your data in and to the United States or other countries.
We prioritize safeguarding the security of your personal data and employ various technologies and protocols to help prevent unauthorized access or use of your information. However, despite the effectiveness of modern security practices, no physical or electronic security system is entirely foolproof. Consequently, we cannot guarantee the absolute security of our Site, nor can we ensure that information you transmit to us over the internet will not be intercepted. Any transmission of personal data is undertaken at your own risk. We disclaim responsibility for the circumvention of any privacy settings or security measures present on the Site, including the unlawful actions of third parties. Additionally, your vigilance plays a crucial role in maintaining the safety and security of your information. If provided with or if you select account credentials (e.g., usernames or passwords) for accessing specific parts of the Service, it is your responsibility to keep such credentials confidential. Refrain from sharing your credentials with others, and ensure to log out when exiting password-protected sections of the Service. If you suspect any compromise of your Service account credentials, promptly notify us at [email protected].
We retain personal data for as long as we consider it necessary for our business objectives or as required to manage the Service, fulfill your requests, or adhere to applicable legal requirements.
We do not target our Service toward individuals below the minimum age required for consent to use online services in their jurisdiction, which includes any children under the age of 13. If we become aware that we have inadvertently collected personal data from a child without appropriate parental consent or legal authority as mandated by relevant privacy laws, we will promptly delete such information. Should you suspect that we possess any data collected from a child under 13, please reach out to us at [email protected].
We retain the right to amend this Policy periodically. Should any alterations be made, we will update the "Last Updated" date and publish the revised Policy on this page. In the event of any significant changes, we will notify you via email, through the Service, or as mandated by relevant laws. Unless stated otherwise, modifications will take effect on the day they are posted. If you disagree with any amendments, you have the option to close your account. By continuing to utilize our Service after we publish modifications to this Policy, you indicate your consent to the changes, as permitted by applicable law. The updated Policy supersedes all prior versions.
If you have any questions, concerns, or complaints regarding this Policy or our practices concerning the collection and processing of your personal data, please reach out to us at [email protected].